Flawless Auto Body & Collision

4.9 (561reviews)
97%
242 Emmet St,  Newark,  NJ  07114
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Shop AssistantSparkles

In operation 17 years.

Our dedication, customer service and quality work has given us the opportunity to create a business that can be trusted. We are in regulation with all Federal and State laws. We are currently certified by the following: · DuPont Certified · Color Tech Certified · Windshield Certified · Headlight Restoration · Paint Bull Certified We provide the highest quality in paint work and repair service and use only the best products. We also provide pick-up and drop-off service. We are also here for any emergency, 24 hours a day 7 days a week. Our facility

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • French
  • Arabic
Hours
Sun Closed
Mon 8:30 am - 5:30 pm
Tue 8:30 am - 5:30 pm
Wed 8:30 am - 5:30 pm
Thu 8:30 am - 5:30 pm
Fri 8:30 am - 5:30 pm
Sat 8:00 am - 2:00 pm
* Holiday hours may differ.
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Reviews (561)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The team receives strong recognition for professionalism, friendliness, and a welcoming atmosphere. Communication stands out as a key strength, with customers appreciating regular updates throughout the repair process. Timeliness is frequently highlighted, with several customers noting their vehicles were completed ahead of schedule. A few customers noted minor concerns such as rushed-looking repairs, small cosmetic gaps, and one instance of a part quality issue, as mentioned directly in their feedback. Overall, the overwhelming majority of customers express high satisfaction and willingness to recommend the shop.
AI-Generated from reviews written in the last 12 months
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"... my car quickly, and everything came out perfect. The quality of the work exceeded my expectations. Definitely the best auto body shop in town. Highly ..." Read more
"... amazing job fixing my vehicle! Their professionalism, attention to detail, and communication throughout the entire process were outstanding. They kept me ..." Read more
"The Flawless Auto Body team is fantastic, quick, efficient, and highly professional. I felt completely reassured that my vehicle was in ..." Read more
"... did an incredible on my car! I brought it in and got my car back in 3 days. They cleaned inside and gave my car a car wash. I was so happy. Very ..." Read more
"Service was good but repair look rush, doesnt look new"
"It was ready a WEEK before he said itd be ready. Impeccable timing."
"... reassured that my vehicle was in great hands, and they even finished the job sooner than expected. I cant thank the team enough; my car came out looking ..." Read more
"My vehicle was ready when promised on time !!!"
"The repairs were completed by the estimated date provided. I was very satisfied with the updates and professional ..." Read more
"Took longer but they were very transparent as of why it took longer than expected."
"They kept me updated , they helped me understand what needed to be done on the car. They answered my rental ..." Read more
"Communication was clear, concise and convenient."
"The customer service I received was excellent! I appreciated the effort to communicate the process and any updates during the repairs."
"Everything was effortless from start to finish. They gave a clear breakdown of all charges and gave updates along the way. Very accessible when it came to communication. ..." Read more
"... everything so easy. They explained the process clearly, kept me updated on progress, and handled everything with care and professionalism. The repair work was ..." Read more

My Experience

Likely to Recommend

Repair Quality

excellent job very satisfied

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you for being beyond professionals and making sure this unfortunate experience being a very smooth one and to your team being great with he work they accomplished.

Likely to Recommend

Repair Quality

My repairs was done efficiently and thank you to Anthony for all the help he gave me to get me my car as quickly as possible!

Customer Service

Great customer service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

So far so good. It looks like it did before I brought it in

Customer Service

Genuinely appreciate the easy communication. Car returned very clean, thank you.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Anthony was a delight to work with keeping me informed throughout the process.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The repair is professions and just like new

Customer Service

Customer service was top tier. My time was valued and I was given the best possible option.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Anthony was very professional and offered suggestions that saved me on my deductible. He also replaced a broken mirror case and installed it at no additional charge

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Looks brand new

Likely to Recommend

Repair Quality

The front bumper must be low quality because the chrome portion started peeling a day after i got my car back.

Customer Service

They were nice and made the process easy.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

These guys are great. They talk you through everything that is expected to be completed. I never had any issues. Thank you

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

THE BEST BODY SHOP EVER

Likely to Recommend

Repair Quality

Very responsive, caring and informative about the whole process.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Unfortunately this is the second accident I was involved in within two months, but fortunately for me I was able to bring my vehicle to Flawless and they were able to have my vehicle look as good as it did when I first bought it.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I had an excellent experience with Flawless Auto Body Repair! Anthony was amazing—professional, friendly, attentive, and kept me informed throughout the entire process. The customer service was outstanding, and the work they did on my car was exceptional. My car looks as good as new, and the attention to detail truly exceeded my expectations. I highly recommend Anthony and the team at Flawless for high-quality auto body work and excellent customer service!

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Wonderful team to work with, very helpful with solving issues. I will recommend more people.

Customer Service

Great customer service.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I would definitely recommend the shop

Repair Quality

Great job done on the car

Customer Service

Very curious service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Anthony Gomes is amazing! He communicated with me during the entire process and reassured me. My car looks like new. Flawless did a wonderful job.

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