Fenton's Custom & Collision, Inc.

4.9 (533reviews)

100%

(618) 542-1914

1671 South Washington Street, Duquoin, IL 62832

100%

See Photos

1671 South Washington Street
Duquoin, IL 62832

Get Directions Website Email

About Fenton's Custom & Collision, Inc.

See Photos

1671 South Washington Street
Duquoin, IL 62832

Get Directions Website Email

We provide collision repairs from the simplest of repairs to the most complicated. We use PPG waterbased paint to offer our customers the superior quality that they deserve. Our goal is to make the repairs to your vehicle so there is no evidence it was ever wrecked.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair
On-Site Car Rental - Enterprise®

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Call

Website

Reviews (533)

Sort By:
Newest
Rating

407 Customers Rated

5 Stars

70.7% Complete

(377)
4 Stars

4.5% Complete

(24)
3 Stars

0.6% Complete

(3)
2 Stars

0.2% Complete

(1)
1 Star

0% Complete

(0)
< 1 Star

0.4% Complete

(2)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering exceptional repair quality, often describing their vehicles as looking brand new or better than before. The team is widely recognized for going above and beyond, with many highlighting outstanding customer service, a friendly and professional atmosphere, and a genuine commitment to customer satisfaction. Timeliness is frequently commended, with vehicles often ready ahead of schedule. Customers also appreciate the complimentary interior and exterior cleaning upon vehicle return. A few customers noted areas for improvement, including limited communication during the repair process and occasional delays, though these were largely attributed to parts availability or external factors. Overall, the shop enjoys strong loyalty, with many customers returning repeatedly and enthusiastically recommending it to family and friends.

Select to learn more

Service Quality
Timeliness
Communication

"... always been good to me, their rates arent to bad. The work is always amazing and done in a timely manner. They go as far as taking your car in even if some ..." Read more

"... repair work on my car, I hit a deer back in December, my car looks better than the day I purchased it. They were easy to work with and always pleasant and ..." Read more

"Excellent work, as usual. Detailing is a bonus. My car looks brand new out of a showroom. Wish I hadn't of needed you so much over the Years"

"... employee I spoke with was friendly & very professional. The repairs were expertly done." Read more

"Excellent workmanship and they even looked out for me by recommending their professional judgement as far ..." Read more

"The day that they said my vehicle would be ready it was."

"It was actually ready a few days sooner than they had said"

"The repairs were done as promised & in a timely manner."

"... ago.. we have never had a bad experience with them. They are quick and keep you informed. And a complementary cleaning inside and out of your ..." Read more

"... always been good to me, their rates arent to bad. The work is always amazing and done in a timely manner. They go as far as taking your car in even if some ..." Read more

"... They are professional yet personable. I appreciate the way they keep you updated along the way via text messages. My car repairs are perfect and my vehicle was shiny ..." Read more

"They kept informed on the progress on my vehicle every step of the way"

"Had zero worries what so ever!! They answered all the questions before the questions were even brought up!"

"They were quick and very communicative and helpful when I would call to check in on my repair progress!"

"Excellent service experience and great, open communication over the life of the service visit."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... always been good to me, their rates arent to bad. The work is always amazing and done in a timely manner. They go as far as taking your car in even if some ..." Read more

"... repair work on my car, I hit a deer back in December, my car looks better than the day I purchased it. They were easy to work with and always pleasant and ..." Read more

"Excellent work, as usual. Detailing is a bonus. My car looks brand new out of a showroom. Wish I hadn't of needed you so much over the Years"

"... employee I spoke with was friendly & very professional. The repairs were expertly done." Read more

"Excellent workmanship and they even looked out for me by recommending their professional judgement as far ..." Read more

"The day that they said my vehicle would be ready it was."

"It was actually ready a few days sooner than they had said"

"The repairs were done as promised & in a timely manner."

"... ago.. we have never had a bad experience with them. They are quick and keep you informed. And a complementary cleaning inside and out of your ..." Read more

"... always been good to me, their rates arent to bad. The work is always amazing and done in a timely manner. They go as far as taking your car in even if some ..." Read more

"... They are professional yet personable. I appreciate the way they keep you updated along the way via text messages. My car repairs are perfect and my vehicle was shiny ..." Read more

"They kept informed on the progress on my vehicle every step of the way"

"Had zero worries what so ever!! They answered all the questions before the questions were even brought up!"

"They were quick and very communicative and helpful when I would call to check in on my repair progress!"

"Excellent service experience and great, open communication over the life of the service visit."

Angela (Toyota owner) reviewed 8/31/26

Great work and nice people.

Clarence (Chevrolet owner) reviewed 8/31/26

Fenton’s always goes above and beyond!

Would most definitely recommend

Everyone at Fenton’s treats you like family. They go beyond customer service expectations and then some.

Amy (Dodge owner) reviewed 8/27/26

Kendal (Chevrolet owner) reviewed 8/24/26

Tross (Ford owner) reviewed 8/24/26

Kacie (Chrysler owner) reviewed 8/24/26

Jarrod (Toyota owner) reviewed 8/21/26

The whole team out there is fantastic. Thanks guys!

Mark (Chevrolet owner) reviewed 8/21/26

Awesome job

Carla (GMC owner) reviewed 8/20/26

Everyone very professional. Very satisfied with experience.

Saydee (Jeep owner) reviewed 8/18/26

Tracey was awesome! He explained everything step by step and answered all my questions. This was my first accident and dealing with insurance etc was very overwhelming, but Tracey made it so simple! Definitely recommend!

Gabe (Volkswagen owner) reviewed 8/11/26

Of course everyone I spoke to during the process was very kind and supportive. They kept me updated as much as possible, were able to fix it for cheaper than I paid and did and absolutely amazing job. I am more than grateful for the work they did. And not only all that, I have AC now which was not working previously so I am beyond satisfied with the work. 10/10

Karla (Jeep owner) reviewed 8/10/26

Done a great job

Custom service is great

Kyle (Chevrolet owner) reviewed 8/6/26

Jordan (Toyota owner) reviewed 8/4/26

Daniel (Ford owner) reviewed 8/3/26

very good service.

very satisfied with everything.

Levi (RAM owner) reviewed 7/17/26

Looks great!

Shonnon (GMC owner) reviewed 7/16/26

Emily (Toyota owner) reviewed 7/13/26

Chester (Honda owner) reviewed 7/13/26

Lori (Honda owner) reviewed 6/29/26

Tracy and Dawn were great to work with. The staff behind the scenes made my vehicle look as good as new! Having a rental vehicle on-site was very convenient and much appreciated!

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view more shops in: Duquoin | 62832

The average cost of auto body repair for a vehicle damaged in an accident in 2021 was $3,790.

Fenton's Custom & Collision, Inc.

About Fenton's Custom & Collision, Inc.

Reviews (533)

407 Customers Rated

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean